How invoices work

An invoice lets a member pay several charges in one go. The charge sets how much is owed; the invoice collects it.

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  • Bundled when the member pays

    When a member pays, the charges they chose are bundled into one invoice.

  • The system usage fee is itemised

    Invoices list the charges and the system usage fee side by side. When the organisation pays the fee, it shows "Paid by org".

    How the system usage fee works
  • Bundling keeps fees down

    The fixed part of the fee is charged per payment, so one invoice for several charges costs less.

  • Tracked to the end

    Once payment is confirmed the invoice is paid, and so is every charge in it.

FAQ

What if a payment fails?

The invoice stays unpaid and can be retried from payment history. The charges can also be released back to unpaid and paid another way.

What if a payment fails?

The invoice stays unpaid and can be retried from payment history. The charges can also be released back to unpaid and paid another way.

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