Creating plans and enrolling members

Plans are created on the club's Fees tab. Everyone who joins the plan's teams is enrolled in everyone plans automatically, and members choose standard plans and add-ons when they join. Managers and club admins can also enrol members on existing plans.

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  • From the club's Fees tab

    Club or organisation admins set the type (everyone, standard or add-on), name, billing cycle (monthly, every 3 months or yearly), amount (at least ¥200), age range and scope. The type and cycle can't be changed later. Add-ons have no cycle and are billed with the standard plan. If standard plans have age ranges, a member who fits none of them joins without a standard plan and isn't charged, so make your standard plans cover every age.

  • Scope: the whole club or certain teams

    If teams pay different amounts, create a plan for just those teams.

  • Enrolling members

    Members choose standard plans and add-ons when they join. Team managers can also enrol members on existing plans from the member list (web or app). A new everyone plan is applied to existing members with "Apply to everyone". Members already enrolled are skipped.

  • Clubs that require a card

    With "Require autopay (saved card) for membership fees" on, the Autopay step of joining needs a card and doesn't offer "Pay each time instead". Members without a card (for example after removing it) show "Waiting for card", and the first period and entry fee are billed once they save one. The requirement can't be lifted per member, so to collect without cards, turn it off for the club.

FAQ

If I change a plan's amount, what happens to enrolled members?

The current period stays at the old amount and the new amount applies from the next period. Archiving a plan stops renewals at the end of the current period.

Who gets the entry fee, and when?

It's issued once when a member joins a team: once per club when fees are shared, once per team when charged per team. Joining another plan doesn't issue it again.

If I change a plan's amount, what happens to enrolled members?

The current period stays at the old amount and the new amount applies from the next period. Archiving a plan stops renewals at the end of the current period.

Who gets the entry fee, and when?

It's issued once when a member joins a team: once per club when fees are shared, once per team when charged per team. Joining another plan doesn't issue it again.

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