Set up entry and membership fees

Joining fees and membership plans live on the club's Fees tab, split into Plans, Member plans and Joining fee. Plans come in three kinds (everyone, standard, add-on), renew automatically every period from the start date, and members with a saved card pay automatically.

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  1. Open the Fees tab

    Open the club and choose Fees. The switch at the top moves between Plans, Member plans and Joining fee.

  2. Check the joining fee

    Joining fee shows the amount and its scope (for example, shared across the club), with each member's payment status below.

  3. Edit the joining fee and scope

    "Edit" opens the joining fee amount and scope; press "Save". The joining fee is at least ¥200 and is charged once, when a member joins a team.

    Tip: Once members have been charged, the scope can't be changed.
    How scope works
  4. Create a plan

    Under Plans, "New plan" opens a panel. Choose the kind (everyone, standard, add-on) and enter a name. Everyone charges the same amount to everyone in scope, standard is the one plan a member picks, and add-ons are optional extras.

    Tip: The kind can't be changed after the plan is created.
  5. Set the interval and amount

    Pick monthly, every 3 months or yearly and enter the amount. The first period is charged on the start date and renews on the same date each period. There's no proration.

    Tip: The interval can't be changed after the plan is created.
  6. Set an age range (optional)

    With an age range, only members of that age can choose the plan. Age is judged on the start date. A warning appears when the range overlaps another plan.

    Tip: Once standard plans have age ranges, a member who fits none of them joins without a standard plan and isn't charged a membership fee. Make sure your standard plans cover every age.
  7. Choose which teams

    Choose every team in the club, or selected teams only.

  8. Create it

    Check the panel and press "Create plan".

  9. The plan is added

    The new plan is listed. Edit, Apply to everyone and Archive are in the row menu.

  10. Put a member on a plan

    Open a row under Member plans to see that member's plans in a panel. Choose their standard plan and add-ons, then save.

    Member plans
  11. Check who's on what

    Member plans lists each member's plans, status and next billing date.

    • Active: this period is paid
    • Unpaid: this period hasn't been paid yet
    • Off payments: for example, managers excluded from payments
    • No plan chosen: no standard plan yet
    • Waiting for card: the club requires a saved card and none is saved
  12. Charge or waive joining fees

    The joining fee list shows not charged, unpaid, paid and waived. Use "Charge joining fee" or "Waive" on a row.

  13. Member's view: choosing a plan

    The invite page has four steps: Member, Plan, Autopay, Review costs. In "Choose a plan", the member picks a standard plan and any add-ons. Everyone plans are included automatically.

  14. Member's view: setting up autopay

    In the third step, "Set up autopay", the member chooses "Save card and turn on" or "Pay each time instead". With a saved card, the team's membership fees, joining fee, insurance premium and game charges are paid automatically. The step is skipped when autopay is already on for that team.

    Tip: If the club requires a saved card, "Pay each time instead" isn't offered and the member saves a card before joining.
  15. Member's view: reviewing costs

    The last step, "Review costs", shows the joining fee, the first membership period, the sports insurance premium and the "Total due today". "Payment method" shows autopay (with the saved card) or pay each time, and "Change" or "Turn on autopay" switches it. "Accept invite · amount" joins the team.

  16. Member's view: their memberships

    Members see their memberships and next billing date under Account → Payments, and can switch standard plan or add options from "Change plan".

  17. Member's view: cancelling an add-on

    Members can only cancel add-ons themselves. Cancellation takes effect at the end of the period, with no refund for the current one.

FAQ

What happens to members without a saved card?

If the club requires autopay, they show "Waiting for card" and the first charge is issued once they save one. Otherwise they get the usual payment request.

Can I still use game charges?

Yes. Game, tournament and trip charges are issued by teams, separately from membership fees.

Can I change fee sharing later?

Only until members have been charged an entry fee or membership fee. Decide before you create plans.

What happens to members without a saved card?

If the club requires autopay, they show "Waiting for card" and the first charge is issued once they save one. Otherwise they get the usual payment request.

Can I still use game charges?

Yes. Game, tournament and trip charges are issued by teams, separately from membership fees.

Can I change fee sharing later?

Only until members have been charged an entry fee or membership fee. Decide before you create plans.

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